Discussion
We created HCQ-SAFE, a feasible shared decision-making tool using a collaborative process with patient and clinician input at every step and incorporated health literacy and implementation science expertise. HCQ-SAFE received high patient and clinician satisfaction scores, 100% NPS and required <8 min to review during clinic visits. HCQ-SAFE could potentially improve knowledge and engage patients in treatment decisions. Moreover, the ‘simple graphics (patient 8)’ of HCQ-SAFE enhanced physician-patient discussions and provided visual cues to patients to understand benefits versus low harm of HCQ and motivate them to continue HCQ.
People with high or residual decisional conflicts are more likely to delay treatment decisions or change their mind and stop taking a treatment.37 Shared decision-making using decision aids could help such patients by increasing their knowledge, reducing worry and ensuring that the treatment aligns with their preferences and values.22 Therefore, we specifically examined residual decisional conflict scores in our pilot study. No residual decisional conflicts were reported by patients after reviewing HCQ-SAFE. Moreover, in our pilot, clinicians reported that several conflicts or patient concerns that led to prior discontinuation of HCQ were addressed after systematically reviewing the significant benefits of HCQ in lupus versus rare harms using the decision aid. These findings support future testing of HCQ-SAFE for effective shared decision-making and changes in adherence in a large-scale trial.
Decision aids, such as HCQ-SAFE, informed by low literacy and patient engagement principles are needed to facilitate shared decision-making with populations who are less engaged in their care and have higher risk aversion due to barriers in communication like literacy and language. In our pilot, we noted that all patients, including patients with limited proficiency in English (25%), scored highly on the postpilot self-knowledge test (average score=3, maximum score=3). Moreover, these patients reported no residual decisional conflicts after reviewing HCQ-SAFE. HCQ-SAFE could improve the quality of the decision making by increasing patient’s knowledge, clarifying misbeliefs and resolving decision conflicts even in patients with limited proficiency in English. However, we did not have a pretest score to quantify change in scores after reviewing the decision aid and examine the impact of HCQ-SAFE on decision conflicts, which needs to be examined in a future study.
Clinician satisfaction and high feasibility are needed to ensure adoption and sustainable use for future implementation efforts. The results of our pilot across four clinics demonstrated promise for future use and dissemination. We noted that the decision aid was used in 100% of consecutive eligible unique patient visits showing a high uptake in diverse clinical settings (academic vs subspecialty vs community-based rheumatology clinics) and by different clinicians (physicians vs pharmacist vs pharmacy students). Both clinicians and patients reported high satisfaction and a high likelihood to recommend the tool to peers (NPS=100%). Finally, clinicians during the postpilot survey reported that an average of 7.6 min spent to review HCQ-SAFE during visits was acceptable. However, they also recommended to test other effective strategies such as training nurses and using HCQ-SAFE in patient’s preferred language during visits to reduce physician’s time commitment and ensure better uptake in busy clinics. We will be testing the effectiveness of these strategies in a future dissemination and implementation study.
The main strength of the present work is that it was an interactive process integrating the needs of different stakeholders in lupus care (including nurses, rheumatologists, pharmacists and patients) at every step to inform tool and workflow development. Using patient-stakeholder and healthcare-stakeholder informed themes and low literacy guidelines improves comprehensibility and aligns with the needs of the individuals who will be using this tool during clinic visits. However, we do acknowledge limitations. First, our tool is currently only available in English language and in a paper format. Using a translated version of tool could improve shared decision-making in the populations with language barriers. Second, developing an interactive web-based electronic version could increase uptake, especially for telehealth and help regularly update the tool with new information. Third, only pharmacist, pharmacy students and physicians used the tool in our pilot test. Physicians could have time constrains in busy practices and most clinics are still not supported by a pharmacist. Thus, testing other effective ways to review HCQ-SAFE in clinics is needed, and we will examine these in our future studies. Fourth, HCQ-SAFE was tested across four clinics of a single large health facility and no pretest results were available to compare change or improvement in patient’s knowledge and decisional conflict scores after reviewing HCQ-SAFE. Thus, the effectiveness of HCQ-SAFE in improving adherence and resolving decisional conflicts need to be tested in larger cohorts and across diverse clinical settings. Moreover, in our study, only three patients had low health literacy during field testing and only 25% of patients who participated in the pilot had limited proficiency in English. Additionally, in-depth cognitive interviews to gauge understanding were not done in this study. Thus, larger prospective studies are required to test the effectiveness of this tool in improving knowledge and clarifying misbeliefs in such populations using in-depth cognitive interviews. Finally, in our prior stakeholder study,16 patients had reported a lack of understanding regarding long-term role of HCQ in lupus and inflated fears of rare eye toxicity as the top two reasons for prematurely stopping HCQ. Thus, our team of experts including patient advocates selected four long-term risk domains including organ damage, death, blood clot, eye toxicity. However, we agree with the reviewer that preventing flares with HCQ use is an important risk domain as well. Thus, we drafted an initial version of this risk domain (online supplemental file 2).38 In our forthcoming longitudinal study, we will work with designers and advisors to modify a final version of this additional flare risk domain. Additionally, in that longitudinal study, we will discuss how to add this additional risk domain during clinic discussions and balance time commitment and the amount of information provided to the patients.
To summarise, we developed a stakeholder-informed feasible benefits versus harm decision aid for HCQ (HCQ-SAFE) using a collaborative process and evidence-informed design. Our decision aid facilitated shared decision-making by supporting a conversation on benefits versus harms with HCQ use in lupus to align treatment decisions with patients’ values and preferences. Use of HCQ-SAFE in clinics could foster more patient-centred care and enhance shared decision-making for patients with lupus and target the alarmingly high HCQ non-adherence.