How satisfied were you with your previous telemedicine visit? | Highly satisfied | 50 (50%) |
Satisfied | 34 (34%) |
Neither satisfied nor unsatisfied | 11 (11%) |
Not satisfied | 5 (5%) |
Highly unsatisfied | 0 (0%) |
Reasons for satisfaction? | Avoid coming into the office | 73 (73%) |
Call went smoothly | 77 (77%) |
Decrease their concerns over condition, medications and risk of COVID-19 | 75 (75%) |
Reasons for unsatisfaction? | Technical difficulties | 4 (4%) |
Visit was too short | 2 (2%) |
Visit was too basic for their needs | 4 (4%) |
How comfortable were you with your previous telemedicine visits? | Very comfortable | 62 (62%) |
Comfortable | 24 (24%) |
Neither comfortable nor uncomfortable | 11 (11%) |
Uncomfortable | 3 (3%) |
Highly uncomfortable | 0 (0%) |
The physician was able to address what was bothering me through the telemedicine visit? | Strongly agree | 54 (54%) |
Agree | 37 (37%) |
Don’t know | 5 (5%) |
Disagree | 4 (4%) |
Strongly disagree | 0 (0%) |
Overall, compared to an in-person visit, the telemedicine visit was? | Much better | 10 (10%) |
Better | 6 (6%) |
Same | 57 (57%) |
Worse | 25 (25%) |
Much worse | 2 (2%) |
I would have a telemedicine appointment in the future, if given the option. | Yes | 77 (77%) |
Unsure | 14 (14%) |
No | 9 (9%) |