Telemedicine Seven-item Questionnaire
| Questionnaire Item | Response | N (%) |
|---|---|---|
| How satisfied were you with your previous telemedicine visit? | Highly satisfied | 50 (50%) |
| Satisfied | 34 (34%) | |
| Neither satisfied nor unsatisfied | 11 (11%) | |
| Not satisfied | 5 (5%) | |
| Highly unsatisfied | 0 (0%) | |
| Reasons for satisfaction? | Avoid coming into the office | 73 (73%) |
| Call went smoothly | 77 (77%) | |
| Decrease their concerns over condition, medications and risk of COVID-19 | 75 (75%) | |
| Reasons for unsatisfaction? | Technical difficulties | 4 (4%) |
| Visit was too short | 2 (2%) | |
| Visit was too basic for their needs | 4 (4%) | |
| How comfortable were you with your previous telemedicine visits? | Very comfortable | 62 (62%) |
| Comfortable | 24 (24%) | |
| Neither comfortable nor uncomfortable | 11 (11%) | |
| Uncomfortable | 3 (3%) | |
| Highly uncomfortable | 0 (0%) | |
| The physician was able to address what was bothering me through the telemedicine visit? | Strongly agree | 54 (54%) |
| Agree | 37 (37%) | |
| Don’t know | 5 (5%) | |
| Disagree | 4 (4%) | |
| Strongly disagree | 0 (0%) | |
| Overall, compared to an in-person visit, the telemedicine visit was? | Much better | 10 (10%) |
| Better | 6 (6%) | |
| Same | 57 (57%) | |
| Worse | 25 (25%) | |
| Much worse | 2 (2%) | |
| I would have a telemedicine appointment in the future, if given the option. | Yes | 77 (77%) |
| Unsure | 14 (14%) | |
| No | 9 (9%) | |