Table 2

Health information source access* and trust†, pre-11 March 2020 and post-11 March 2020 (n=2111)

Health information sourceAccessTrust
Pre‡ %Post‡ %% Difference (95% CI)Pre‡ %Post‡ %% Difference (95% CI)
Lupus specialists78.570.28.3 (−10.2 to −6.5)91.591.3−0.2 (−1.3 to 1.0)
Family physicians57.150.07.1 (−9.2 to −5.0)75.775.70.0 (−1.6 to 1.6)
Pharmacists45.740.05.7 (−7.6 to −3.7)68.567.0−1.4 (−2.9 to 0.1)
Alternative care providers20.113.66.5 (−8.0 to −5.0)27.925.02.9 (−4.3 to −1.6)
Peers40.642.41.8 (−0.2 to 3.7)27.328.71.4 (−0.3 to 3.0)
Advocacy organisations36.437.41.0 (−0.8 to 2.7)58.754.34.4 (−5.9 to −2.8)
News media53.262.18.9 (6.7 to 11.0)56.3§51.2§5.1 (−6.7 to −3.5)
Newspaper32.429.33.1 (−4.7 to −1.4)
Online news media44.140.93.2 (−4.8 to −1.6)
Radio29.725.64.1 (−5.5 to −2.6)
Television39.336.92.3 (−3.9 to −0.7)
Social media38.240.62.4 (0.7 to 4.2)30.427.82.6 (−4.1 to −1.1)
Facebook14.213.3−0.9 (−2.1 to 0.3)
Instagram8.07.7−0.3 (−1.3 to 0.7)
Internet blog11.39.91.4 (−2.6 to −0.3)
Twitter7.07.00.0 (−0.8 to 0.9)
YouTube15.514.4−1.1 (−2.4 to 0.1)
Other social media**8.17.01.1 (−2.1 to −0.2)
  • Significant differences in bold. 95% CIs using McNemar tests.

  • *Respondents who reported health information source access sometimes/often/always.

  • †Respondents who reported source as somewhat/very trustworthy.

  • ‡Pre and post refer to 11 March 2020.

  • §Respondents were not asked to identify level of trust in news media overall. Value derived from grouping four news media sources (newspaper, online news media, radio, television) included in the survey to create a single trust in news media variable. Respondents were considered to trust news media if they reported any of the individual news media sources as somewhat/very trustworthy.

  • ¶Respondents were not asked to identify level of trust in social media overall. Value derived from grouping social media sources (Facebook, Instagram, internet blog, Twitter, YouTube, LinkedIn, Pinterest, Reddit, TikTok) included in the survey to create a single trust in social media variable. Respondents were considered to trust social media if they reported any of the individual social media sources as somewhat/very trustworthy.

  • **Other social media include LinkedIn, Pinterest, Reddit and TikTok.